What is a Package Room in Multifamily Real Estate?

What is a Package Room?

A package room in a multifamily property (such as an apartment building or condominium) is a dedicated, secure space used for receiving, holding, and organizing deliveries for residents. Rather than leaving packages in a lobby or outside a door, carriers (e.g., USPS, UPS, FedEx, Amazon) place them in this centralized location. The property’s staff or delivery personnel typically manage access, ensuring that packages are kept safe and organized until residents collect them. Package rooms often include technology (like scanning systems or electronic lockers) to streamline notifications, enhance security, and reduce the risk of misplaced or stolen packages.