What is Courtesy Connection?

What is Courtesy Connection?

Courtesy Connection is a specialized answering service platform designed for the property management industry, including multifamily, student housing, affordable, and senior housing sectors. The platform offers customizable call routing, call recording, voicemail transcriptions, and email notifications to ensure efficient and effective communication between property managers and residents. It helps property management teams manage missed calls, perform lighting inspections, and maintain a digital log of security inspections. Additionally, Courtesy Connection allows for masked outbound calls to protect personal phone numbers and provides detailed reporting and analytics to enhance operational efficiency.