How to Whitelist the hellodata.ai Domain

To ensure you receive all important communications from HelloData, including support messages, daily market reports, and team emails, please add our domain to your email whitelist. This guide will help you whitelist the hellodata.ai domain in various email clients and servers.

Why Whitelist hellodata.ai?

Whitelisting our domain ensures that you'll receive emails from:

• Support team (support@hellodata.ai)
• Daily market reports (data@hellodata.ai)
• Other team members (<teammember>@hellodata.ai)

General Steps for Whitelisting

1. Access your email account or company's email server settings.
2. Locate the whitelist or safe senders list.
3. Add @hellodata.ai to the list.

Specific Instructions for Common Email Platforms

Google Workspace (formerly G Suite)

1. Log in to your Google Workspace admin console.
2. Go to Apps > Google Workspace > Gmail > Spam, Phishing and Malware.
3. Scroll to "Email whitelist" and click "Configure".
4. Add hellodata.ai to the list of allowed domains.

Microsoft 365 (formerly Office 365)

1. Access the Microsoft 365 admin center.
2. Navigate to Exchange > Protection.
3. Click on "Spam filter" and select your default spam filter policy.
4. Under "Allow lists", add hellodata.ai to the allowed domains list.

Outlook

1. Open Outlook and go to Settings > View all Outlook settings.
2. Navigate to Mail > Junk email.
3. Under "Safe senders and domains", add @hellodata.ai.

Other Email Clients

For other email clients or servers, please consult your IT department or the specific documentation for your email service. The general principle is to add @hellodata.ai to your safe senders or whitelist.

Verifying Whitelist Status

After whitelisting, please check your inbox and spam folder for our next communication. If you still don't receive our emails, please contact your IT department or reach out to our support team at support@hellodata.ai.

Need Help?

If you encounter any issues while whitelisting our domain, please don't hesitate to contact our support team at support@hellodata.ai. We're here to ensure you receive all the valuable information and assistance you need from HelloData.