Privacy Policy

Last Revised: January 11, 2023

The following privacy policy (the “Privacy Policy”) outlines what information HelloData, Inc. (“HelloData,” “we” or “us”) may collect from users or our website https://hellodata.ai (“the “Website”), and any other related content, features, content, materials, applications, widgets and/or online services offered by HelloData (collectively, the “Services”), and how we use and disclose that information, and what choices you have about how that information is used and disclosed. For the purposes of this Privacy Policy, “you” and “your” means you as the user of the Services.

When you use the Services, you understand that HelloData may collect, use and disclose technical data and related information about you in various ways subject to the terms of the Privacy Policy. PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THE SERVICE. BY USING, ACCESSING, OR DOWNLOADING ANY OF THE SERVICES, YOU AGREE TO THE USE OF YOUR INFORMATION IT DESCRIBES AND TO THE OTHER TERMS OF THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, DO NOT USE THE SERVICES.

We may modify this Privacy Policy at any time. If you have questions about this Privacy Policy, please contact us at the contact information listed in Section 20 below.

1. ELIGIBILITY REQUIREMENTS

In accordance with our Terms of Service, the Services are not intended for use by any individual under the age of 18. Users under 18 or any are not allowed to register with or use the Services. HelloData does not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register on the Services. If we learn that we have collected personal information from anyone under the age of 13, we will make commercially reasonable efforts to delete that information. If you are the parent or guardian of a child under 13 years of age who has provided us with their personal information, please contact us using the contact information in Section 11 below to request that it be deleted.

2. INFORMATION WE COLLECT

Upon registration with the Services, a user profile is developed to further customize the user’s experience. We collect certain information you actively enter onto our online forms during registration or while using the Services.

3. INFORMATION WE COLLECT FROM YOU

When you register on, or otherwise use the Services, we may collect information you provide to us via forms, surveys, applications or other online fields:

I. Basic contact details, as follows: name, phone number, address (including zip code), telephone fax numbers, and email address.

II. Account information, as follows: user name and password.

III. Any other information you choose to include in communications with us, for example, when sending a message through the Contact Us web form. Some features of the Services may require you to enter certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

4. USAGE DATA LOGIN THROUGH THIRD-PARTY WEBSITES

In some cases, we may allow you to login to the Services using your account on Third-Party websites (e.g., Google) (a “Third-Party Website”). If you login to the Services through a Third-Party Website, we access and collect information about your use of the Third-Party Website and information you provide to such Third-Party Website. To the extent you and the Third-Party Website allow, we may access your information that is publicly available to other users of the Third-Party Website and all information you have provided to the Third-Party Website, such as login email and other content information, friends lists, network statistics and updates regarding your Third-Party Website account. We will notify you before we collect such information from such Third-Party Website.

We also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we use cookies and other geolocation tracking technologies, such as:

I. IP address

II. Browser type

III. Date and time stamps, such as the date and time you first accessed the Services

IV. Operating system

V. Log data

VI. Other information regarding your interaction with the Services, such as clickstream data

5. COOKIES AND OTHER TRACKING TECHNOLOGY

To help us serve your needs better, we use “cookies” or other tracking technologies on the Site to store and sometimes track Usage Data and click tracking. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer’s hard drive. A website can use cookies to recognize repeat users or track web usage behavior. Cookies work by assigning a number to the user that has no meaning outside of the assigning website. Please be aware that Usage Data may be automatically collected by virtue of the standard operation of HelloData computer servers or through the use of cookies.

You may control the way in which your devices permit the use of such tracking technologies. Most browsers accept cookies automatically. However, you may be able to configure your browser settings to use the Services without some cookie functionality. You can delete cookies manually or set your browser to automatically delete cookies on a pre-determined schedule. For example, in the Internet Explorer menu bar, select: Tools » Internet Options » Browsing History » Delete to view manual and automatic options. If you so choose, you may refuse the use of or delete cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of the Services. Users should be aware that HelloData cannot control the use of cookies (or the resulting information) by third parties. The use of Third-Party cookies is not covered by our Privacy Policy. We do not have access or control over these cookies.

When you use the Site, we may also use web beacons to access our cookies. A web beacon is an electronic file on a web page that allows us to count users who have visited that page and to recognize users by accessing our cookies. Further, a web beacon can be used in HTML-formatted email to determine responses to our communications and measure their effectiveness. You can avoid web beacons by turning off HTML display and displaying only the text portion of your email.

We may participate in behavioral-based advertising. This means that a Third-Party may place a cookie on your browser, or use a web beacon, to collect information about your use of our Services so that they can provide advertising about products and services tailored to your interest. That advertising may appear either on our Services, or on other websites or apps. If you would like to opt-out from having the behavioral-based advertising companies with whom we have a relationship use your information for advertising purposes you can do so by visiting the Network Advertising Initiative or Digital Advertising Alliance.

We may also use services hosted by third parties, such as Google Analytics, a web analytics service provided by Google, Inc. (“Google”), to assist in providing the Services. Google Analytics uses cookies to help us analyze how users use the Services. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to, and stored by, Google on their servers. Google will use this information for the purpose of evaluating your use of the Services, compiling reports on website activity for us and providing other services relating to website activity and Internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using the Services, you consent to the processing of data about you by Google in the manner and for the purposes set out above. To opt out of tracking by Google Analytics, click here.

Your browser settings may also allow you to transmit a “Do Not Track” signal when you visit various websites. Like many websites, HelloData does not use or respond to “Do Not T rack” signals in your web browser. To learn more about “Do Not Track” signals, you can visit https://allaboutdnt.com/.

If you have questions regarding the specific information about you that we process or retain, as well as your choices regarding our collection and use practices, please contact us using the information listed below in Section 11.

6. THIRD-PARTY PROVIDERS

We use third parties who collect payment and billing information, including account numbers, organization name and billing address from you on our behalf.

7. HOW WE USE YOUR INFORMATION

I. TO PROVIDE THE SERVICES

We use the information that we collect from you to provide you with the Services, support and enhance your use of the Services, allow you to evaluate your eligibility for such products or services, to monitor which features of the Services are used most and to allow us to determine which features we need to focus on improving. When you register online on the Service, you may be given the option of receiving periodic informational/promotional mail or email from HelloData. You choose whether or not to receive correspondence when you provide this information or by changing your preferences within your registration profile at any time. We use Usage Data and other information collected from users of the Services in the aggregate, so that we can improve the Services and for business and administrative purposes.

II. TO DIAGNOSE WEBSITE PROBLEMS

HelloData uses your IP address to help diagnose problems with our computer server, and to administer the Services. Your IP address is also used to gather broad demographic data. It is not stored or linked to your personal profile information, such as name or contact information.

8. SERVICE-RELATED ANNOUNCEMENTS AND MARKETING COMMUNICATIONS

We will send you service-related announcements on rare occasions when it is necessary to do so. For instance, if the Services are temporarily suspended for maintenance, we might send you an email. We may also send you email marketing campaigns for products and services that we think may be of interest to you. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.

9. CUSTOMER SERVICE

We will communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes. If you wish for us to cease contacting you, please contact us using the information listed below in Section 11.

10. OUR DISCLOSURE OF YOUR INFORMATION

You acknowledge that sharing of information as outlined below may occur in all of the aforementioned circumstances and is permitted by and subject to this Privacy Policy.

I. AGGREGATED DATA

HelloData may share Usage Data collected from users of the Services with third parties for industry analysis and demographic profiling, but such aggregated data will be de-identified.

II. THIRD-PARTY VENDORS

We may employ Third-Party vendors who provide services to us such as:

i. Payment and billing vendors

ii. Data analytics vendors

iii. Cloud storage providers

iv. IT service management vendors

v. Email marketing services vendors

vi. Professional service advisors, such as auditors, law firms or accounting firms.

These vendors help facilitate our provision of the Service, to provide the Services on our behalf, provide customer support, perform Service-related services (e.g., maintenance services, database management, web analytics and improvement of the Services’ features) or to assist us in analyzing how our Services are used. These Third-Party vendors may have access to your information, but only to the extent needed to perform these tasks on our behalf, and we will use commercially reasonable efforts to contractually require them to protect and safeguard your information to at least the same extent that we do under this Privacy Policy. If you choose to purchase merchandise, products and/or services, on or through features on the Service, we may forward your information to Third-Party vendors for services such as payment processing and billing. There are also times when you provide information about yourself to us in areas of the Services that may be managed or participated in by Third-Party vendors. In such cases, the information may be used by us and by such Third-Party vendors, each pursuant to its own policies. We may also provide your information to our advertisers, so that they can serve ads to you that meet your needs or match your interests. While we will seek to require such Third-Party vendors to follow appropriate privacy policies and will not authorize them to use this information except for the express purpose for which it is provided, we do not bear any responsibility for any actions or policies of Third-Party vendors.

11. ENFORCING THE TERMS AND USER SAFETY

We may share your information with third parties to enforce any applicable terms of service or to ensure the safety and security of the Company and/or its users.

12. LAW ENFORCEMENT

HelloData also cooperates with government and law enforcement officials, agencies and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials, agencies or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal processes (including but not limited to subpoenas), to protect the property and rights of HelloData or a Third-Party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, an illegal, unethical or legally actionable activity.

13. AFFILIATES AND BUSINESS TRANSFERS

We may share your information with our affiliates or otherwise within our corporate group. Additionally, in the event that all or a substantial portion of the assets, business or stock of HelloData are acquired by, merged with or transferred to another party, or in the event that HelloData goes out of business or enters bankruptcy, your information may be one of the assets that is transferred to or acquired by the Third-Party. You acknowledge that such transfers may occur, and that any acquirer of HelloData or its assets may continue to use your information as set forth in this Privacy Policy.

14. ACCESSING AND UPDATING YOUR PERSONAL INFORMATION AND PREFERENCES

If your information changes, or if you no longer desire our Services, or if you wish to update your preferences to receive email or other communications from us, you may correct, delete inaccuracies, or amend your information and preferences by making the change on our account management page or by contacting us at contact@hellodata.ai. We will use commercially reasonable efforts to respond to your access request within 30 days. When you use the App, you may opt-out of receiving push notifications in your preferences registered on the App.

15. DATA SECURITY

Please note that any information you send to us electronically may not be secure when it is transmitted to us. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us. Please be aware though that, despite our best efforts, no security measures are perfect or impenetrable. We recommend that you do not use unsecure channels to communicate sensitive or confidential Information to us, as we cannot guarantee that information you supply won’t be intercepted while being transmitted to us over the Internet, and any information you transmit to HelloData you do at your own risk. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We recommend that you use unique numbers, letters and special characters in your password and not disclose your password to anyone. We highly recommend that you do not share your username, password, or other access details with anyone else. If you do share your password or Personal Information with others, you are responsible for all actions taken in the name of your account. If your account or password has been compromised for any reason, you should immediately notify us using the contact information provided below and change your password.

16. INDIVIDUAL CALIFORNIA RESIDENTS

California law permits California residents to request certain information regarding our disclosure of their personal information (as defined in California Civil Code Section 1798.83) to third parties for their direct marketing purposes. We may from time to time elect to share certain “personal information” about you with third parties for those third parties’ direct marketing purposes. California users may, under certain circumstances, request and obtain certain information regarding our disclosure, if any, of personal information to third parties for their direct marketing purposes. California users may, under certain circumstances, request and obtain certain information regarding our disclosure, if any, of personal information to third parties for their direct marketing purposes. If this applies, you may obtain the categories of personal information shared and the names and addresses of all third parties that received personal information for their direct marketing purposes during the immediately prior calendar year (e.g. requests made in 2023 will receive information about 2022). To make such a request, please contact us using the information listed below. Please note that we are only required to respond to one request per California resident each year.

17. THIRD-PARTY LINKS

We may provide links to third-party websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by HelloData, you should review their privacy and security policies and other terms and conditions. HelloData does not guarantee and is not responsible for the privacy or security of these sites, including the accuracy, completeness, or reliability of their information. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms (such as Facebook or Twitter) may also be viewable by other users of the Services and/or users of those third-party online platforms without limitation as to its use by us or by a Third-Party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators except as disclosed on the Services. We expressly disclaim any and all liability for the actions of third parties, including but without limitation to actions relating to the use and/or disclosure of personal information by third parties. Any information submitted by you directly to these third parties is subject to that Third-Party’s privacy policy.

18. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes we will use reasonable efforts to notify you (e.g. by email sent to the email address specified in your account) and obtain your consent and take additional steps as required by applicable law. We encourage you to periodically review this page for the latest information on our privacy practices. IF YOU DO NOT AGREE TO ANY UPDATES TO THIS PRIVACY POLICY PLEASE DO NOT ACCESS OR CONTINUE TO USE THE SERVICES.

19. USERS OUTSIDE THE UNITED STATES

This Privacy Policy is intended to cover collection of information from residents of the United States. The Services and the services upon which the Services are hosted are located in the United States. Information you submit using the Services will be transferred to and stored in the United States. By visiting the Services and submitting information, you authorize this transfer.

20. HOW TO CONTACT US

Should you have any questions about our privacy practices or this Privacy Policy, please email us at contact@hellodata.ai.