Why your company needs an AI prompt library

Published by
Nico Lassaux
on
September 20, 2023
Why your company needs an AI prompt library

As reliance on AI continues to grow, so too does the need for reliability and accuracy. With companies gleaning more and more information from generative AI, prompt libraries will play an integral role in ensuring accurate responses. This is especially important as the availability of data and the needs of users increase substantially.

Ready-to-use and piloted prompts have the ability to save time and increase the effectiveness of AI models. Instead of starting from a clean slate each day — immersed in continual trial and error — users are able to confidently use effectual prompts.

In this article, I’ll explore the reasons why companies should take the time to develop an AI prompt library, what they do, and how they work.

What is an AI Prompt Library?

Gone are the days when machine learning models were designed for specific tasks. We have now entered an era of zero-shot learning, where models are flexible enough to tackle a variety of challenges despite not having previous training or knowledge on the subject matter.

So how do they do it? By using the prompts fed into them as a guide. Instead of requiring specific data, they produce results through something akin to deductive reasoning, making it easier to accomplish tasks.

These libraries serve as a go-to resource for employees — particularly for tasks involving image generation (e.g., Stable Diffusion) and text generation (e.g., large language models). And companies like GoDaddy are taking advantage of the increased demand and leading the way in curating AI prompt libraries for businesses big and small.

What do they do?

At its core, an AI prompt library is a tagged and categorized repository of prompts — making them easily searchable. Since employees often encounter recurring tasks and challenges, having a well-curated set of prompts can save time and effort across the board.

For example, imagine you're a customer support rep dealing with a negative review. Instead of crafting a response from scratch, you could simply search for "negative review" and find a vetted prompt designed to effectively handle the situation.

As time goes on, added functionalities — side-by-side comparison, version control, and comment sections — will further refine the quality of these prompts, making them more comprehensive than ever.

Why are they important?

Consider prompts in the same way as you would code or spreadsheet templates — the aim is to have everyone use the most updated and effective version. Essentially, when an employee invests time in optimizing a prompt and that prompt becomes the new standard, the entire organization benefits.

The centralization of prompts via a library is also a key selling point, as it allows for better control over problem-solving methodologies. For instance, if your company has developed any specialized expertise, this can be integrated into the prompt to filter out less effective approaches.

Data governance is another significant advantage. With a centralized library, you can better ensure that prompts don't misuse sensitive or protected data.This also means you’ll be able to safeguard the quality of your data and minimize any of the inherent risks of generative AI.

How do they work?

The backbone of any AI prompt library is a text-based database — searchable by text or category. While the technology is not revolutionary, what makes it captivating is the built-in capability for A/B testing of new vs. existing prompts. This allows the library to become a central, optimized source for information.

And since this is an emerging domain, the possibilities are endless. For example, the primary tool for creating prompt libraries is currently Excel. A tool created specifically for the purpose of AI prompts could further expedite and streamline the process and results.

Any company interested in AI as a tool to enhance operations should consider creating their own AI prompt library — the advantages and positive impact on operational efficiency are difficult to ignore.

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Nico Lassaux

Data Scientist Nicolas Lassaux, with expertise in real estate analytics, was pivotal at Enodo and Walker & Dunlop. Co-founder of Hello Data, he's elevating real estate decisions through innovative data use. Passionate about running, cycling, and music.

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